Customer Service | PK Firearms

Payment Options
1. Via our website shopping cart, customers can use either Visa, Mastercard, Discover or American Express credit or debit cards with NO surcharge.

2. We also accept cashier's checks or postal money orders for merchandise. Any customer that wishes to mail a cashiers check or postal money order for items must call our store and place a phone order.

3. All orders delivered to addresses within Illinois will be charged 7.25% sales tax.

4. Minimum merchandise order amount for our website is $15.00 (excludes shipping costs). All merchandise orders that are less than $15.00 will be automatically adjusted up to $15.00 plus shipping at checkout.

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Return Policy
1. All products are new and under the manufacturer's warranty. WE ARE NOT THE MANUFACTURER, WE ARE JUST A RETAIL OUTLET. Once the product has been used, please contact manufacturer for any product defects.

2. All returns must be requested by Phone or Email within 14 days of delivery. Merchandise return requests outside of the 14 day timeframe will be for store credit only.

3. The item must be new, unused and in the original packaging.

4. Shipping cost for returns/exchanges are not reimbursable.

5. Non-defective returns may be subject to a restocking fee of up to 15% depending on the product returned.

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Privacy Policy
All information collected by PK Firearms is used solely for the purpose of processing your orders. None of this information will be sold or given to any other parties. Our secure servers will protect your information using advanced encryption and firewall technologies.

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Legal Disclaimer

PK FIREARMS cannot possibly be aware of and interpret all of the city, county, state and federal restriction for the large assortment of products that we offer. Many cities, counties, and states prohibit certain products and it is your responsibility to be in compliance with all laws regarding these products. Products of issue include, but are not limited to Ammunition, Firearms, High Capacity Magazines, Knives, Stun Guns, Pepper Spray, and Airguns.

By agreeing to our terms & conditions you are making the following declaration: Declaration of Buyer: "I acknowledge this dealer does not authorize that I may lawfully purchase, possess, carry or operate bows, crossbows, paint pistols, air pistols, air rifles, black powder items, or any other items which I may purchase, in accordance with my state and local laws. I understand the legality of the merchandise I am ordering and I declare that I am of legal age and have no other legal disabilities."

We DO NOT warranty that you purchase or possess handgun components, long gun components, or ammunition according to state or local laws. By agreeing to the terms & conditions, you are stating that you of legal age to purchase the components or ammunition. This certifies that you are an adult and under no legal disability as provided under 19 U.S.C> 922D (1) - (7).

NOTE: We require you to be at least 21 years of age to purchase handgun components, long gun components, or ammunition. Firearms must ship to a licensed dealer in your area. All firearms sales are final. Used firearms have no warranty unless specified. It is the responsibility of the manufacturers, not PK FIREARMS to honor warranties on new firearms. While we may choose to help you with this process, we have no obligation to do so. PK FIREARMS is not responsible in any way for damage or injury resulting from the use or misuse, legal or illegal, of any firearm we sell. PK FIREARMS makes no warranty concerning the products we sell. Issues with products must be dealt with by contacting the manufacturer. We may require full or partial prepayment for custom builds or orders.

PK FIREARMS is not responsible for damage, loss, or theft during shipment.

Buying Guns Online

PK FIREARMS sells firearms only in accordance with Federal, State, and Local firearm laws. We can ship a firearm to any Federal Firearms Licensee (FFL Dealer) within the United States to handle the ownership transfer.

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